Central to the GITP is SkyAvenue, a vast retail space designed to link\nresort facilities old and new and serve as a new central hub for all guests of\nthe resort. Spread across five floors with over 1.434 million square feet of\nspace, SkyAvenue is home to over 250 outlets, all of which have taken Resort\nWorld Genting\u2019s retail and dining offerings to a whole new level. All this\ntakes place under a soaring atrium where the new Awana Skyway cable cars\narrive, with guests greeted by the amazing kinetic effects of SkySymphony, an\naudio-visual system that combines wraparound 360 degree LED screens and the\nlargest fully-transformable 1,001 winch ball system in Asia. <\/p>\n\n\n\n
From exclusive outposts of international dining brands such as Burger\n& Lobster to home-grown dining concepts such as La Fiesta, from high street\nfashion brands like H&M and Uniqlo to luxury brands such as Dior, Michael\nKors and Montblanc, SkyAvenue is truly Malaysia\u2019s premier shopping mall\nexperience. But more than just retail, SkyAvenue is also home to an amazing\nselection of entertainment experiences catering to audiences of all ages and\ntastes. Like the sprawling Zouk Genting, a branch of Asia\u2019s greatest clubbing\nbrand that includes two clubbing spaces, a games bar, a karaoke bar and coming\nsoon the vibe dining restaurant FUHU. <\/p>\n\n\n\n
SkyAvenue is also connected to the resort\u2019s new indoor theme park,\nSkytropolis Indoor Theme Park, a giant carnival-like space filled to the brim\nwith thrilling rides and spectacular wonders spread across three floors. Beyond\nthe indoor theme park, SkyAvenue also introduces some state-of-the-art\ntechnological showcases, including THE VOID hyper reality centre, the\nImaginatrix VR experience and the Eagle\u2019s Landing Zipline that spans the entire\nlength of Skytropolis Indoor Theme Park, alongside family-friendly experiences\nsuch as the Ripley\u2019s Believe It Or Not! Odditorium, the Jurassic Research\nCentre and optical illusions at the 4D Trick Art Gallery.<\/p>\n\n\n\n HAPA Recognition<\/strong><\/p>\n\n\n\n The impact of SkyAvenue has been significant. With guest arrivals\nnearly 26 million in 2018, the success of Resort World Genting\u2019s new vision has\nwon it a slew of awards at the recent Hospitality Asia Platinum Awards (HAPA)\nMalaysia Awards Series 2018-2020. Chief among those prizes was the HAPA Icon of\nthe Year award, awarded to Dato\u2019 Edward Holloway, Executive Vice President of\nLeisure & Hospitality for Resorts World Genting as Hospitality\nEntrepreneur. <\/p>\n\n\n\n Recognising the achievements of his stellar team of hospitality\nprofessionals \u2013 several of who also received individual recognition at the HAPA\nMalaysia Series 2018-2020 awards ceremony \u2013 Dato\u2019 Holloway said, \u201cResorts World\nGenting is now synonymous with entertainment, the good life, fun and leisure.\nWhile changing in response to world trends is important, leading the change is\nsomething that our team here has set out to put in place from the start. Many\nthings needed to be in place and in meticulous detail in order for Resorts\nWorld Genting to be an industry leader. But it is our service excellence that\nwe believe will help us maintain our position as an industry leader. We are\nvery proud of the achievements and dedication shown by our associates\nespecially those who were recognised at this HAPA awards ceremony.\u201d<\/p>\n\n\n\n Discerning Dining<\/strong><\/p>\n\n\n\n The culinary prowess at Resorts World Genting has always been skillful,\nand this reputation has taken great steps forward in recent years as part of\nthe GITP initiatives.<\/p>\n\n\n\n \u201cAt Resorts World Genting, each of our dining options has been meticulously\ncurated to create revolutionary dining experiences that are delicious yet\nmemorable,\u201d says Gerard Walker, Vice President of Food and Beverage. \u201cWe\nconstantly travel the world to find the best restaurants and chefs to introduce\nthem to our visitors. For me, it\u2019s important for us to constantly improve the\nstandards that we\u2019ve set in the hospitality business.\u201d<\/p>\n\n\n\n In achieving this, Resorts World Genting has built on the existing and\nexpanded into new horizons. Fine dining at the resort has always centred around\ngrande dame The Olive at Genting Grand, where the finest ingredients are\naccompanied by the most prestigious wines. And now, The Olive has added another\nfeather to its cap by being one of the few places outside of Japan to serve\nNakanishi-grade Miyazaki wagyu, a Japanese beef that is considered even greater\nthan Kobe wagyu by the Japanese.<\/p>\n\n\n\n This trend of bringing the world\u2019s best under one roof continues, with\nResorts World Genting placing a trio of international culinary brands in a row\nat SkyAvenue. From London comes the ultimate surf-and-turf experience centred\naround juicy burgers and fresh Nova Scotia lobsters at the simply titled Burger\n& Lobster. And who doesn\u2019t love a pizza? Especially the thin-crust,\nNeopolitan-style pizzas baked fresh every day at Motorino Pizzeria.<\/p>\n\n\n\n Also hailing from London is The Laughing Fish by Harry Ramsden, the\nfirst international outpost of the Britain\u2019s favourite fish and chips shop.\nOffering a slice of traditional British hospitality, this is the place to tuck\ninto a piping hot serving of battered fish, crispy chips with gravy or mushy\npeas. It also offers a glimpse of how Resorts World Genting plans to continue\nits culinary odyssey; by becoming the base from which fan-favourite restaurants\nfrom around the world can expand into a new audience. <\/p>\n\n\n\n But more than just building on existing brands, Resorts World Genting\nalso wants to create some of its own. Case in point, La Fiesta, a Spanish\ntapas-style restaurant inspired by trips to the inspirational Spanish\ncountryside and its cuisine. Focusing on providing an authentic Spanish\nexperience through dishes such as Iberico ham, Paella and the classic Spanish\ncocktail Sangria, La Fiesta is a perfect example of just how holistic Resort\nWorld Genting\u2019s culinary vision has become. \n<\/p>\n\n\n\n The Chefs Speak<\/strong><\/p>\n\n\n\n The creation of this success comes because of the strength of Resorts\nWorld Genting\u2019s team. Combining the experience of long-time employees with the\nfresh perspective of relative newcomers, the culinary team at the resort has\nperformed outstandingly. Part of this comes from the fact that within the team,\nthere is plenty of room to be an individual. <\/p>\n\n\n\n HAPA Malaysia Awards Series 2018-2020 winner, Chef Muhammad Radzuan who\nhelms the kitchen at The Olive agrees. \u201cI\u2019m very lucky to be where I am today\nand I\u2019m grateful to Resorts World Genting for giving me the opportunity for my\nskills to be recognised through the award we\u2019ve received. I think the way I\nstay motivated is my passion of always knowing what is trending in the\ncontemporary culinary scene and trying to blur the boundaries between food and\nart.\u201d Chef Jacky Yap, from the resort\u2019s storied Chinese restaurant Genting\nPalace, continues on this theme: \u201cI pride myself on cooking for what I regard\nas one of Malaysia\u2019s finest Cantonese restaurants and it\u2019s great feeling to be\npart of that. I think as chefs we should never compromise on quality.\u201d<\/p>\n\n\n\n \u201cWhat\u2019s great about Resorts World Genting is we\u2019re given a free reign\nwith our creativity,\u201d says Chef Teo Kheng Soon from LTITUDE. \u201cPremium outlets\nrequire premium produce. And I have the\nprivilege of accessing high quality ingredients and having a great team with\nwhich to work. Perseverance pays off but what\u2019s most important is the satisfied\nlook on a diner\u2019s face and the wonderment of a unique taste.\u201d<\/p>\n\n\n\n Alan Yeong, Executive Pastry Chef and HAPA Malaysia Awards Series\n2018-2020 winner, sums it up nicely. \u201cAt Resorts World Genting, hospitality\ncomes first and one of the best ways to deliver that to our visitors is by\ngiving them the best in food. What\u2019s fun for me is coming up with these\ncreations and seeing the reception from our customers.\u201d <\/p>\n\n\n\n Matching the quality of the food is the quality of the service at the\nresort. Devakumar Subramanian, Food and Beverage Manager for Genting Grand,\nwhich includes The Olive, stresses the importance of all staff in their team\neffort. \u201cIt\u2019s important to coordinate the communication between the back of\nhouse employees to give the guests the very best dining experience they can\nhave and ensure that they receive excellent service the moment they enter our\nrestaurants doors. I always keep myself motivated by knowing that I play a part\nin being responsible of maintaining the image of the hotel and the resort.\u201d<\/p>\n\n\n\n A Stay To Remember<\/strong><\/p>\n\n\n\n Resorts World Genting has always been a destination where a single\nday\u2019s experience is never enough. With several hotels to choose from, the\nresort\u2019s offerings run the gamut from affordable to extravagant. Recognised by\nthe Forbes Travel Guide in 2018 with a 4-star award, Genting Grand has been a\nfixture of the resort since it first opened in 1978. With five-star elegance\nand an exceptional level of service, Genting Grand has also been the recipient\nof numerous HAPA Awards over the years, including Spa of the Year and Award for\nExcellence in Spa Concept for its indulgent M Spa. Next to Genting Grand is\nMaxim\u2019s, another oasis of serenity among the resort\u2019s bustle that received a\nRecommended award in the 2018 Forbes Travel Guide. <\/p>\n\n\n\n And then there is Resorts World Genting\u2019s latest gem, the new Crockfords hotel. Receiving the coveted 5-Star award in the 2019 Forbes Travel Guide ratings \u2013 one of only 196 hotels globally with the honour and the first and only in Malaysia \u2013 Crockfords is a revelation. With 111 superior rooms, 8 junior suites, 18 signature suites and 3 executive suites, each room is marvel of technology and comfort, with an attentive team of butlers to attend to the whims and fancies of guests at any time of the day. The signature suites at Crockfords at particularly interesting. Designed in three themes, the suites are differentiated by colour scheme and by recreation. Gym suites include a high-end Italian gym system installed in the living space; Tatami suites come with a massage chair and a\nZen-like tea ceremony area, while Mahjong suites include the presence of a very\npopular state-of-the-art mahjong table, which tiles are automatically shuffled\nand arranged. <\/p>\n\n\n\n \u201cFrom the outset, we have strived to create a space worthy of the\nprestigious name of Crockfords, sparing no expense to deliver an unparalleled\nexperience.\u201d says Dato\u2019 Edward Holloway, Executive Vice President of Leisure\n& Hospitality for Resorts World Genting. \u201cTo be rewarded with the Five-Star\nrating is a confirmation that our vision for luxury at Resorts World Genting\nworks. But more than that, this award is great, not just for us, but for\nMalaysia as well. It is an affirmation that Malaysia, as a destination, has\nluxury service on par with the world\u2019s best, with service and standards that\nmeet the highest level of demands.\u201d<\/p>\n\n\n\n General Manager of Crockfords, David Leung, concurs. \u201cIt is fairly easy\nin this day and age to build the finest assets, however it is the software that\nmakes the difference. Our team has worked tirelessly on the finest details of\nour luxury service, and we will continue to look at new ways in providing\nunique and memorable experience so that each time a guest returns it is always\nspecial.\u201d<\/p>\n\n\n\n Part of the journey is the end. But the end has not yet come for this\nera of Resorts World Genting. There are plenty of initiatives and experiences\nplanned to be rolled out as part of the 2013 GITP. The best is yet to come. And\nwhen that best does come, then we can all be sure that Resorts World Genting\nwill begin looking into how it can make that best even better. <\/p>\n\n\n\n For more information, please visit www.rwgenting.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"![\"\"](\"http:\/\/hapa.asia\/wp-content\/uploads\/2019\/09\/How-Resorts-World-Genting-is2-1160x774.jpg\")
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