{"id":3733,"date":"2018-10-08T15:01:22","date_gmt":"2018-10-08T07:01:22","guid":{"rendered":"http:\/\/hapa.asia\/?p=3733"},"modified":"2020-05-16T09:22:28","modified_gmt":"2020-05-16T01:22:28","slug":"shifting-mindsets-the-psychology-of-excellence","status":"publish","type":"post","link":"https:\/\/hapa.asia\/index.php\/2018\/10\/08\/shifting-mindsets-the-psychology-of-excellence\/","title":{"rendered":"SHIFTING MINDSETS \u2013 THE PSYCHOLOGY OF EXCELLENCE BY HAPA"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Achieve service excellence in the hospitality &amp; service industry through attitude transformation in this highly interactive 3-day workshop.<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"cs-embed cs-embed-responsive\"><iframe loading=\"lazy\" title=\"Shifting mindsets transforming attitudes towards excellence by HAPA Academy\" width=\"1160\" height=\"653\" src=\"https:\/\/www.youtube.com\/embed\/LZ_4i19lAFo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"cs-embed cs-embed-responsive\"><iframe loading=\"lazy\" title=\"HAPA Academy   The Ultimate Training For Hospitality Excellence\" width=\"1160\" height=\"653\" src=\"https:\/\/www.youtube.com\/embed\/j8BVLzfbdXE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-image is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1160\" height=\"652\" src=\"http:\/\/hapa.asia\/wp-content\/uploads\/2019\/10\/Mindset-Training-Deck-1-1160x652.jpg\" alt=\"\" class=\"wp-image-4458\" srcset=\"https:\/\/hapa.asia\/wp-content\/uploads\/2019\/10\/Mindset-Training-Deck-1-1160x652.jpg 1160w, https:\/\/hapa.asia\/wp-content\/uploads\/2019\/10\/Mindset-Training-Deck-1-800x449.jpg 800w, https:\/\/hapa.asia\/wp-content\/uploads\/2019\/10\/Mindset-Training-Deck-1-1536x863.jpg 1536w, https:\/\/hapa.asia\/wp-content\/uploads\/2019\/10\/Mindset-Training-Deck-1-2048x1151.jpg 2048w, https:\/\/hapa.asia\/wp-content\/uploads\/2019\/10\/Mindset-Training-Deck-1-320x180.jpg 320w, https:\/\/hapa.asia\/wp-content\/uploads\/2019\/10\/Mindset-Training-Deck-1-560x315.jpg 560w, https:\/\/hapa.asia\/wp-content\/uploads\/2019\/10\/Mindset-Training-Deck-1-1920x1079.jpg 1920w, https:\/\/hapa.asia\/wp-content\/uploads\/2019\/10\/Mindset-Training-Deck-1-scaled.jpg 2560w\" sizes=\"auto, (max-width: 1160px) 100vw, 1160px\" \/><\/figure>\n\n\n<div id='gallery-1' 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srcset=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191105_174007-1160x870.jpg 1160w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191105_174007-800x600.jpg 800w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191105_174007-320x240.jpg 320w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191105_174007-1536x1152.jpg 1536w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191105_174007-300x225.jpg 300w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191105_174007-560x420.jpg 560w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191105_174007.jpg 1574w\" sizes=\"auto, (max-width: 1160px) 100vw, 1160px\" \/><\/a><\/figure><figure class='gallery-item'><a href='https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191024_180944.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"1160\" height=\"870\" src=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191024_180944-1160x870.jpg\" class=\"attachment-large size-large\" alt=\"\" data-gallery=\"slider\" srcset=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191024_180944-1160x870.jpg 1160w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191024_180944-800x600.jpg 800w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191024_180944-320x240.jpg 320w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191024_180944-1536x1152.jpg 1536w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191024_180944-300x225.jpg 300w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191024_180944-560x420.jpg 560w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191024_180944.jpg 1545w\" sizes=\"auto, (max-width: 1160px) 100vw, 1160px\" \/><\/a><\/figure><figure class='gallery-item'><a href='https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191022_184701.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"1160\" height=\"870\" src=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191022_184701-1160x870.jpg\" class=\"attachment-large size-large\" alt=\"\" data-gallery=\"slider\" srcset=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191022_184701-1160x870.jpg 1160w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191022_184701-800x600.jpg 800w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191022_184701-320x240.jpg 320w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191022_184701-300x225.jpg 300w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191022_184701-560x420.jpg 560w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191022_184701.jpg 1522w\" sizes=\"auto, (max-width: 1160px) 100vw, 1160px\" \/><\/a><\/figure><figure class='gallery-item'><a href='https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191009_120735.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"1160\" height=\"870\" src=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191009_120735-1160x870.jpg\" class=\"attachment-large size-large\" alt=\"\" data-gallery=\"slider\" srcset=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191009_120735-1160x870.jpg 1160w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191009_120735-800x600.jpg 800w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191009_120735-320x240.jpg 320w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191009_120735-1536x1152.jpg 1536w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191009_120735-300x225.jpg 300w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191009_120735-560x420.jpg 560w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20191009_120735.jpg 1577w\" sizes=\"auto, (max-width: 1160px) 100vw, 1160px\" \/><\/a><\/figure><figure class='gallery-item'><a href='https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190926_182903.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"1160\" height=\"870\" src=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190926_182903-1160x870.jpg\" class=\"attachment-large size-large\" alt=\"\" data-gallery=\"slider\" srcset=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190926_182903-1160x870.jpg 1160w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190926_182903-800x600.jpg 800w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190926_182903-320x240.jpg 320w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190926_182903-300x225.jpg 300w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190926_182903-560x420.jpg 560w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190926_182903.jpg 1534w\" sizes=\"auto, (max-width: 1160px) 100vw, 1160px\" \/><\/a><\/figure><figure class='gallery-item'><a href='https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190924_175150.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"1160\" height=\"870\" src=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190924_175150-1160x870.jpg\" class=\"attachment-large size-large\" alt=\"\" data-gallery=\"slider\" srcset=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190924_175150-1160x870.jpg 1160w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190924_175150-800x600.jpg 800w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190924_175150-320x240.jpg 320w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190924_175150-1536x1152.jpg 1536w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190924_175150-300x225.jpg 300w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190924_175150-560x420.jpg 560w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190924_175150.jpg 1557w\" sizes=\"auto, (max-width: 1160px) 100vw, 1160px\" \/><\/a><\/figure><figure class='gallery-item'><a href='https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190914_181651.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"1160\" height=\"871\" src=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190914_181651-1160x871.jpg\" class=\"attachment-large size-large\" alt=\"\" data-gallery=\"slider\" srcset=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190914_181651-1160x871.jpg 1160w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190914_181651-800x600.jpg 800w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190914_181651-320x240.jpg 320w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190914_181651-1536x1153.jpg 1536w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190914_181651-300x225.jpg 300w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190914_181651-560x420.jpg 560w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190914_181651.jpg 1543w\" sizes=\"auto, (max-width: 1160px) 100vw, 1160px\" \/><\/a><\/figure><figure class='gallery-item'><a href='https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_174959.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"1160\" height=\"870\" src=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_174959-1160x870.jpg\" class=\"attachment-large size-large\" alt=\"\" data-gallery=\"slider\" srcset=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_174959-1160x870.jpg 1160w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_174959-800x600.jpg 800w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_174959-320x240.jpg 320w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_174959-1536x1152.jpg 1536w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_174959-300x225.jpg 300w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_174959-560x420.jpg 560w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_174959.jpg 1681w\" sizes=\"auto, (max-width: 1160px) 100vw, 1160px\" \/><\/a><\/figure><figure class='gallery-item'><a href='https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_093811.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"1160\" height=\"870\" src=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_093811-1160x870.jpg\" class=\"attachment-large size-large\" alt=\"\" data-gallery=\"slider\" srcset=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_093811-1160x870.jpg 1160w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_093811-800x600.jpg 800w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_093811-320x240.jpg 320w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_093811-1536x1152.jpg 1536w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_093811-300x225.jpg 300w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_093811-560x420.jpg 560w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_093811.jpg 1547w\" sizes=\"auto, (max-width: 1160px) 100vw, 1160px\" \/><\/a><\/figure><figure class='gallery-item'><a href='https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_083418.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"1160\" height=\"870\" src=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_083418-1160x870.jpg\" class=\"attachment-large size-large\" alt=\"\" data-gallery=\"slider\" srcset=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_083418-1160x870.jpg 1160w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_083418-800x600.jpg 800w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_083418-320x240.jpg 320w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_083418-1536x1152.jpg 1536w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_083418-300x225.jpg 300w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_083418-560x420.jpg 560w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190912_083418.jpg 1540w\" sizes=\"auto, (max-width: 1160px) 100vw, 1160px\" \/><\/a><\/figure><figure class='gallery-item'><a href='https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190906_173616.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"1160\" height=\"870\" src=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190906_173616-1160x870.jpg\" class=\"attachment-large size-large\" alt=\"\" data-gallery=\"slider\" srcset=\"https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190906_173616-1160x870.jpg 1160w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190906_173616-800x600.jpg 800w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190906_173616-320x240.jpg 320w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190906_173616-1536x1152.jpg 1536w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190906_173616-300x225.jpg 300w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190906_173616-560x420.jpg 560w, https:\/\/hapa.asia\/wp-content\/uploads\/2020\/05\/20190906_173616.jpg 1604w\" sizes=\"auto, (max-width: 1160px) 100vw, 1160px\" \/><\/a><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">Topics<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">1. Tree of Life<\/h4>\n\n\n\n<p>How self development impacts the journey in driving the company\u2019s growth. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. <strong>Fixed Mindset vs. Growth Mindset <\/strong><\/h4>\n\n\n\n<p>Why and how employees should cultivate a commitment to excellence in Customer Experience and the company\u2019s growth. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. <strong>How to be the \u2018Golden Egg\u2019 <\/strong><\/h4>\n\n\n\n<p> How being in the 1% of the industry elevates company standards. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4. <strong>Purpose, Goal and Responsibility (PGR) <\/strong><\/h4>\n\n\n\n<p> Addressing the confusion of PGR\u00a9 and how clarity in these areas create long-term, sustainable employee motivation. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">5. <strong>Waze of Life <\/strong><\/h4>\n\n\n\n<p> How to use employees goals to achieve company goals. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">6. <strong>Knowing Your Potential <\/strong><\/h4>\n\n\n\n<p>How to associate a personal trademark with the company\u2019s culture to achieve corporate sustainability. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">7. <strong>Developing your Trademark <\/strong><\/h4>\n\n\n\n<p>How to associate your personal trademark with the company\u2019s culture to achieve corporate sustainability. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">8. <strong>The ART of Communication <\/strong><\/h4>\n\n\n\n<p>How service language impacts service standards. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">9. <strong>Bridging the Gap <\/strong><\/h4>\n\n\n\n<p>Identifying the disparity between internal and external expectations.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">10. <strong>Experiential Exposure for Customer Analysis <\/strong><\/h4>\n\n\n\n<p>Understanding the fundamentals of Customer Service Experience.<\/p>\n\n\n\n<p>By Jennifer Ong<br>Founder | Mindset Trainer<br>HAPA Academy<\/p>\n\n\n\n<p><strong>*Our programmes are HRDF-claimable.<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contact Us Now!<\/h3>\n\n\n<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f4542-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/posts\/3733#wpcf7-f4542-o1\" method=\"post\" class=\"wpcf7-form\" novalidate=\"novalidate\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"4542\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.1.7\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4542-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"g-recaptcha-response\" value=\"\" \/>\n<\/div>\n<p>Your Name: (Required)<br \/>\n<span class=\"wpcf7-form-control-wrap your-name\"><input type=\"text\" name=\"your-name\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your name\" \/><\/span><\/p>\n<p>Your Email: (Required)<br \/>\n<span class=\"wpcf7-form-control-wrap your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your e-mail\" \/><\/span><\/p>\n<p>Your Phone Number: (Required)<br \/>\n<span class=\"wpcf7-form-control-wrap tel\"><input type=\"tel\" name=\"tel\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-required wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Phone Number\" \/><\/span><\/p>\n<p>Your Company Name: (Required)<br \/>\n<span class=\"wpcf7-form-control-wrap your-company-name\"><input type=\"text\" name=\"your-company-name\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Company Name\" \/><\/span><\/p>\n<p>What would you like to enquire? (Required)<br \/>\n<span class=\"wpcf7-form-control-wrap enquiry\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"enquiry\" value=\"SHIFTING MINDSETS \u2013 THE PSYCHOLOGY OF EXCELLENCE BY HAPA\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">SHIFTING MINDSETS \u2013 THE PSYCHOLOGY OF EXCELLENCE BY HAPA<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"enquiry\" value=\"FOOD AND BEVERAGE PROFESSIONAL\" \/><span class=\"wpcf7-list-item-label\">FOOD AND BEVERAGE PROFESSIONAL<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"enquiry\" value=\"OPTIMISING REVENUE IN HOSPITALITY\" \/><span class=\"wpcf7-list-item-label\">OPTIMISING REVENUE IN HOSPITALITY<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"enquiry\" value=\"NEGOTIATION SUCCESS WITH NEURO LINGUISTIC PROGRAMMING\" \/><span class=\"wpcf7-list-item-label\">NEGOTIATION SUCCESS WITH NEURO LINGUISTIC PROGRAMMING<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"enquiry\" value=\"TEEN EMPOWERMENT WITH NLP BY HAPA\" \/><span class=\"wpcf7-list-item-label\">TEEN EMPOWERMENT WITH NLP BY HAPA<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"enquiry\" value=\"Others\" \/><span class=\"wpcf7-list-item-label\">Others<\/span><\/span><\/span><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap others\"><input type=\"text\" name=\"others\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Others\" \/><\/span><\/p>\n<p>Your Message: (Required)<br \/>\n<span class=\"wpcf7-form-control-wrap your-message\"><textarea name=\"your-message\" cols=\"40\" rows=\"4\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message\"><\/textarea><\/span><\/p>\n<p><input type=\"submit\" value=\"Send a message\" class=\"wpcf7-form-control wpcf7-submit\" \/><\/p>\n<div class=\"wpcf7-response-output wpcf7-display-none\"><\/div><\/form><\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"post-excerpt\">Achieve service excellence in the hospitality &amp; service industry through attitude transformation in this highly interactive 3-day workshop. Topics 1. Tree of Life How self development impacts the journey in&hellip;<\/div>\n<div class=\"post-more\"><a href=\"https:\/\/hapa.asia\/index.php\/2018\/10\/08\/shifting-mindsets-the-psychology-of-excellence\/\" class=\"button button-primary button-effect\"><span>Read More<\/span><span><i class=\"cs-icon cs-icon-arrow-right\"><\/i><\/span><\/a><\/div>\n","protected":false},"author":1,"featured_media":8877,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"powerkit_post_featured":[],"class_list":{"0":"post-3733","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-training-programmes"},"_links":{"self":[{"href":"https:\/\/hapa.asia\/index.php\/wp-json\/wp\/v2\/posts\/3733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hapa.asia\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hapa.asia\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hapa.asia\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hapa.asia\/index.php\/wp-json\/wp\/v2\/comments?post=3733"}],"version-history":[{"count":8,"href":"https:\/\/hapa.asia\/index.php\/wp-json\/wp\/v2\/posts\/3733\/revisions"}],"predecessor-version":[{"id":8892,"href":"https:\/\/hapa.asia\/index.php\/wp-json\/wp\/v2\/posts\/3733\/revisions\/8892"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hapa.asia\/index.php\/wp-json\/wp\/v2\/media\/8877"}],"wp:attachment":[{"href":"https:\/\/hapa.asia\/index.php\/wp-json\/wp\/v2\/media?parent=3733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hapa.asia\/index.php\/wp-json\/wp\/v2\/categories?post=3733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hapa.asia\/index.php\/wp-json\/wp\/v2\/tags?post=3733"},{"taxonomy":"powerkit_post_featured","embeddable":true,"href":"https:\/\/hapa.asia\/index.php\/wp-json\/wp\/v2\/powerkit_post_featured?post=3733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}